Services

This package provides a fundamental review of your existing compliance measures against CQC standards, including a basic audit and a written report highlighting critical areas for improvement.    •    Services Included:    •    Initial consultation to understand specific needs    •    One-day onsite compliance audit    •    Comprehensive report with recommendations    •    Ideal for: New care providers or those who have not undergone a recent detailed inspection.

A complete solution for care providers aiming for excellence in all aspects of their service, from policy development to ongoing compliance and staff training.    •    Services Included:    •    Detailed compliance auditing over three days    •    Policy and procedure development or revision    •    Comprehensive training program tailored to all staff levels    •    Six months of ongoing advisory support.    •    Ideal for: Established providers looking to overhaul their quality systems and maintain high standards.

​This package is specifically tailored to enhance the work environment for staff from global majority backgrounds, focusing on cultural competency, inclusivity, and emotional support. It aims to create a more welcoming and supportive workplace where every staff member feels valued and understood.  *Services Included:* - *Cultural Competency Training*: Custom-designed training sessions for all staff to enhance understanding and appreciation of diverse cultures and backgrounds. - *Pastoral Support Sessions*: Regularly scheduled sessions with a  pastoral care professional who provides emotional, advice and  support tailored to the cultural backgrounds of the staff. - *Inclusion Audits*: Annual audits of workplace practices and policies to ensure they promote inclusivity and meet the needs of a diverse workforce. - *Resource Development*: Creation of resources such as guides, internal newsletters, and support networks to foster a sense of community and support among global majority staff. - *Ongoing Consultation*: Quarterly consultations with management to discuss progress, address new challenges, and ensure the continuous improvement of the workplace environment. *Ideal for:* Care providers looking to improve retention and job satisfaction among their diverse workforce, and those aiming to set industry standards for inclusivity and cultural competence.

Designed for care homes looking to elevate their staff’s competencies and ensure high standards of care delivery through advanced training and workshops.    •    Services Included:    •    Initial assessment to identify training needs    •    Customized training modules for staff at all levels    •    Two full days of on-site training sessions    •    Follow-up evaluation and feedback session    •    Ideal for: Providers needing to enhance staff skills quickly, especially after regulatory feedback.

​Our premium offering that includes a full partnership approach to managing and continuously improving quality and compliance aspects of your care service.    •    Services Included:    •    Annual compliance audits    •    Ongoing policy and procedure reviews    •    Tailored training sessions and workshops    •    Dedicated consultant for advisory calls    •    24/7 priority support for any urgent compliance or quality issues    •    Ideal for: Larger organisations or those requiring intensive support to maintain or achieve outstanding CQC ratings.